Initially a site manager will visit to liaise with you regarding your specific requirements. Once we have a contractual agreement, clear warning signs will be erected in highly visible areas around the site, including on the entrance. Should you require permits for authorised users, these can be provided by us and full details of permit options will be discussed with you at your initial on-site meeting.
Once signs have been in situ for a minimum period and permits (if in use) have been allocated, our staff will make regular patrols to your site at various times. This service is free of charge and will be carried out by trained professionals who ensure the highest standards are adhered to at all times.
Should a vehicle be found in breach of YOUR terms and conditions then it will be observed for the agreed minimum time period before a Parking Charge Notice may be issued. All our wardens use a software system called Zatpark™ which gives great control and efficiency with such a mobile operation. Our wardens take several photographs as evidence of the vehicle in breach of contract. Once a Parking Charge Notice has been issued the driver has 28 days to make payment of £100 reduced to £60 if paid within 14 days.
Drivers have the right to appeal, both through our fair in house appeal system and if unsuccessful they can appeal to an independent appeals service (POPLA). Full details of how to do this are printed on all our Parking Charge Notices.
If a charge remains unpaid after 28 days we may request the registered keeper’s details from the DVLA database. The registered keeper is then by law required to provide the driver’s details or be held responsible for the charge after a 28 day period.
You get ALL the convenience and security of the service with NONE of the hassle!